"HTTPS" must be used in the links to enable videos.
Using just "HTTP" will result in an error when trying to connect to a live video.
The One Touch Video Chat platform can be accessed through the secured link at https://portal.onetouchbrands.com.
The client/external user must also use HTTPS to access the widget.
Most sites have an automatic redirect from HTTP because of the SSL certificate. If you type in the URL of the site that has the portal with HTTP and it does not automatically reload with the S; then talk to your webmaster to get a SSL certificate/automatic redirect.