Go to https://portal.onetouchbrands.com/#/login and click "Forgot your password?". You will receive an email asking to reset your password. Alternatively, you may also ask your Account Admin to reset your password directly from the Portal. Please be aware that the reset password email link is only available for 4 hours. You will need to reset your password again if outside of the 4 hour limit.
If you did not receive the password email in your Inbox, please check your Spam folder.